Welcome to our first newsletter of 2014. We hope the year is going well for you so far!
We’ve got a busy newsletter for you this month. We’re excited to tell you about the improvements we’ve made to our ‘My Pension App’ as well as the new videos we’ve added to our Retirement Centre, which is specifically aimed at those closer to retirement.
Also in this month’s newsletter, we have articles on:
External manager fund spotlight – this month it’s the Aberdeen Global Asia Pacific ex Japan Fund
Irish Life Group Risk Offering
Change in how we pay claims
2014 Samsung Digital Media Award finalist
If you have any questions on any of the articles in this newsletter, please contact me.
Our “My Pension” app has been very successful since its launch in 2012 and we are delighted to announce that an improved and updated version of the app is now available.
We recently launched our new Retirement Centre with many great tools and a lot of useful information for pension scheme members who are approaching retirement. The online centre also features new videos. Check out the following clip about "The State Pension and your income in Retirement".
Following our fund spotlights in the previous two newsletters, we are focusing this month on the Aberdeen Global Asia Pacific ex. Japan Fund.
We worked with ILIM and Morningstar OBSR, an independent investment research and consultancy business with one of the largest and most experienced fund research teams in the UK market, to introduce the Guided Architecture Range of funds in order to further enhance the choices available to trustees, consultants and pension scheme members.
Irish Life, as the largest group risk provider* in the Irish market, has developed new summary documents highlighting the many unique services we bring to our clients. We had feedback that, whilst our people performed very well explaining our offering face-to-face, there is also high demand for more formal marketing material to give an overview of our offering in more depth and colour.
Over recent months we have received an increased amount of requests to pay benefit claim payments electronically.
Members prefer this method of payment so that they can access their payment without having to wait for a cheque to arrive in the post, which they then have to lodge and then wait at least 5 days for it to clear. This method of payment also suits Trustees as the payment is available to issue to the member much quicker. All of our AVC drawdowns were paid this year electronically and the feedback we received was very positive.
In light of this, going forward we are paying all Benefit Claims by EFT (Electronic Fund Transfer). If you do not want a payment made electronically it must be specified clearly when submitting benefit claim documentation.
We are delighted to be one of the finalists in the Samsung Digital Media Awards 2014 in the category "Best Innovation in Financial Services"
In 2013 we launched a new website, new customer information centres such as the Investment Centre and the Retirement Planning Centre, a new app "Fund Centre" and new social media integration.
Irish life Assurance plc is regulated by the Central Bank of Ireland.
In the interest of customer service we may record and monitor calls. Irish Life Assurance plc, Registered in Ireland number 152576, Vat number 9F55923G. Registered office is situated at Irish Life Centre, Lower Abbey Street, Dublin 1. Irish Life is part of the Great-West Lifeco group of companies, one of the world’s leading life assurance organisations. Irish Life Assurance plc is not responsible for the content of external internet sites.
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